Despite a strong industry standing, TeleVox was viewed in simple terms: an appointment reminder service, separated from the helping nature of the company's healthcare clients.  JONES worked with TeleVox to develop a new brand position, complete with original research and reports focused on improving patient health through preventative care, treatment follow-through and development of healthy habits.

The resulting Healthy World Initiative surveyed more than 2,000 providers and more than 3,500 patients and produced nine separate reports.                    

Those reports generated:

  • More than 200 news stories & media mentions over a two year span
  • 24 thought leadership articles published
  • 70 articles available as a resource library for TeleVox clients

Read about how JONES helped rebrand a technology service into a partnership for health

                Case Study: TeleVox                
download case study on TeleVox

Learn more about how JONES helped transform appointment reminders into engagement communications for a healthier world.  Get your copy now.