---
title: The Difference Between B2B & B2C on Social Media
description: "Infographic: Decision-making differences dictate strategies for social media marketing."
image: https://www.jonespr.net/hubfs/Blog%20Nov%2022%202017%20-%20final.jpg
---

[![](https://www.jonespr.net/hubfs/Blog%20Nov%2022%202017%20-%20final.jpg) ](https://www.jonespr.net/eight-arms-blog/the-difference-between-b2b-b2c-on-social-media)

# The Difference Between B2B & B2C on Social Media

BY:  

[ Kristin Jones ](https://www.jonespr.net/eight-arms-blog/author/kristin-jones)

![The Difference Between B2B & B2C on Social Media](https://www.jonespr.net/hs-fs/hubfs/Blog%20Nov%2022%202017%20-%20final.jpg?width=1903&name=Blog%20Nov%2022%202017%20-%20final.jpg "The Difference Between B2B & B2C on Social Media")

Large target market *vs.* tightly focused market.

Quick purchase decisions based on emotion *vs*. a longer buying cycle hinging on value.

Deals and dazzle *vs.* relationships and expertise.

Brand awareness *vs*. lead generation.

 

**In other words: **B2C marketing *vs*. B2B marketing.

The type of product or service you offer will dictate your entire approach to marketing, including social media.

This infographic from [Grazitti Interactive](https://www.marketingprofs.com/chirp/2017/32486/trends-in-social-media-marketing-b2b-vs-b2c-infographic?adref=nlt080817) highlights the differences and provides some insight into where your brand should look to maximize its social media strategy.

Obviously the differences go well beyond social media. Metrics used to determine success are much different when the goal is brand awareness (B2C) from when the goal is specifically lead generation (B2C), and results that may be measured in months for a long B2B buying cycle are measured day-by-day or week-by-week in the fast-moving B2C world.

Today, as we face the official kick-off to the holiday shopping season with Black Friday, I’m going to say most B2B marketers have an advantage over many of their B2C counterparts: a weekend to relax and not think about results, while a large portion of B2C marketers will be sweating with hopes the big retail shopping season swings their way.

At JONES, we wish you all a successful season and Happy Thanksgiving.

In the meantime, enjoy this infographic!

![170808-infographic-latest-trends-in-social.jpg](https://www.jonespr.net/hs-fs/hubfs/170808-infographic-latest-trends-in-social.jpg?width=550&name=170808-infographic-latest-trends-in-social.jpg "170808-infographic-latest-trends-in-social.jpg")

 

## 6 Steps To Creating Enviable Brands

Download our guide 6 Steps to Creating Enviable Brands to learn the crucial steps you should follow to create an enviable brand for your company.

[![Download](https://no-cache.hubspot.com/cta/default/402746/63d8c289-feca-4c85-9a13-63fa2e9331e4.png)](https://cta-redirect.hubspot.com/cta/redirect/402746/63d8c289-feca-4c85-9a13-63fa2e9331e4)

![sb_6StepsToEnviableBrands](https://www.jonespr.net/hs-fs/hubfs/CTAs/Campaign%20Name%20Scorecard/sb_6StepsToEnviableBrands.jpg?width=220&height=260&name=sb_6StepsToEnviableBrands.jpg)

![Half Dotted Circle Background](https://www.jonespr.net/hs-fs/hubfs/Jones%20the%20Agency%20Website/Images/Blog/CTA%20Graphics/Half%20Dotted%20Circle%20Background.png?width=136&height=264&name=Half%20Dotted%20Circle%20Background.png)

---

## **Keeping Up with Kristin**

![Kristin Jones BW photo 2017](https://www.jonespr.net/hs-fs/hubfs/Kristin%20Jones%20BW%20photo%202017.jpg?width=640&height=640&name=Kristin%20Jones%20BW%20photo%202017.jpg)

<https://www.facebook.com/KristinCJones>

[![Octavia-LinkedIn-2](https://www.jonespr.net/hs-fs/hubfs/Jones%20the%20Agency%20Website/Images/Blog/Blog%20Post%20Page/Octavia-LinkedIn-2.png?width=39&height=39&name=Octavia-LinkedIn-2.png)](https://www.linkedin.com/in/kristinjonespr/)

[![Red Twitter Icon](https://www.jonespr.net/hs-fs/hubfs/Jones%20the%20Agency%20Website/Images/Blog/Blog%20Post%20Page/Red%20Twitter%20Icon.png?width=39&height=39&name=Red%20Twitter%20Icon.png)](https://twitter.com/kcjonespr)

I enjoy traveling the globe to meet with clients, educate companies about all things PR and Inbound Marketing, and speak at industry events. Meet up with me when I’m in your city. Where will I be next?

[Meet Kristin](https://www.jonespr.net/meetings/kristinjones/networking-call-with-kristin-jones)

## Subscribe to Eight Arms

Subscribe to the Eight Arms blog to get our most recent content.

[![Subscribe](https://no-cache.hubspot.com/cta/default/402746/a921f342-e657-4bca-b6bf-48dbea1e0628.png)](https://cta-redirect.hubspot.com/cta/redirect/402746/a921f342-e657-4bca-b6bf-48dbea1e0628)

![Jugling Octavia Left Facing](https://www.jonespr.net/hs-fs/hubfs/Website%20Images/Octavia%20Webpage/Jugling%20Octavia%20Left%20Facing.png?width=564&height=471&name=Jugling%20Octavia%20Left%20Facing.png)

## Related Posts

[![Using Video For B2B Marketing_ 2019 Viewer Stats (infographic)](https://www.jonespr.net/hs-fs/hubfs/Using%20Video%20For%20B2B%20Marketing_%202019%20Viewer%20Stats%20(infographic).png?width=352&name=Using%20Video%20For%20B2B%20Marketing_%202019%20Viewer%20Stats%20(infographic).png) ](https://www.jonespr.net/eight-arms-blog/using-video-for-b2b-marketing-2019-viewer-stats-infographic)

### [Using Video For B2B Marketing: 2019 Viewer Stats (infographic)](https://www.jonespr.net/eight-arms-blog/using-video-for-b2b-marketing-2019-viewer-stats-infographic)

[![B2B Content Marketing & Email in 2018](https://www.jonespr.net/hs-fs/hubfs/B2B%20Content%20Marketing%20%26%20Email%20in%202018.jpg?width=352&name=B2B%20Content%20Marketing%20%26%20Email%20in%202018.jpg) ](https://www.jonespr.net/eight-arms-blog/b2b-content-marketing-email-marketing-in-2018)

### [B2B Content Marketing & Email Marketing in 2018](https://www.jonespr.net/eight-arms-blog/b2b-content-marketing-email-marketing-in-2018)

[![How B2B Marketers Create & Distribute Content (Infographic)](https://www.jonespr.net/hs-fs/hubfs/Blog_Images/Blog%20485%20Content.jpg?width=352&name=Blog%20485%20Content.jpg) ](https://www.jonespr.net/eight-arms-blog/how-b2b-marketers-create-distribute-content-infographic)

### [How B2B Marketers Create & Distribute Content (Infographic)](https://www.jonespr.net/eight-arms-blog/how-b2b-marketers-create-distribute-content-infographic)

[MEET THE JONESES](https://www.jonespr.net/meet-the_joneses)

[HOW WE DO IT](https://www.jonespr.net/how-we-do-it)

[HUBSPOT CRETIFIED](https://www.jonespr.net/certified-partner)

[EIGHT ARMS BLOG](https://www.jonespr.net/eight-arms-blog)

[info@jonespr.net](mailto:info@jonespr.net)

 

[![pinterest_icon](https://www.jonespr.net/hs-fs/hubfs/Jones_PR_Project/images/pinterest_icon.png?width=30&height=28&name=pinterest_icon.png) ](https://www.pinterest.com/JONESMarketing/)

[![facebook](https://www.jonespr.net/hs-fs/hubfs/Images/facebook.png?width=28&height=28&name=facebook.png) ](https://www.facebook.com/339371666253250)

[![twitter](https://www.jonespr.net/hs-fs/hubfs/Images/twitter.png?width=28&height=28&name=twitter.png) ](https://twitter.com/scottmjonespr)

[![linkedin_icon](https://www.jonespr.net/hs-fs/hubfs/Jones_PR_Project/images/linkedin_icon.png?width=30&height=28&name=linkedin_icon.png) ](https://www.linkedin.com/company/jones-public-relations/mycompany/)

[![New call-to-action](https://no-cache.hubspot.com/cta/default/402746/0546161d-c180-455c-9a73-2d081075b1d4.png)](https://cta-redirect.hubspot.com/cta/redirect/402746/0546161d-c180-455c-9a73-2d081075b1d4)

### Want to Keep Up?

We’ll take you from where you are to where you want to be.

[![Join Jones](https://no-cache.hubspot.com/cta/default/402746/c6b47f77-1192-4498-85be-10c0cbd9c80a.png)](https://cta-redirect.hubspot.com/cta/redirect/402746/c6b47f77-1192-4498-85be-10c0cbd9c80a)

### Refer a Friend

Do you know a company that has the potential to become the envy of its industry?  If so, refer your friends to us. If they join Jones, we’ll give you a $500 Visa gift card.

[Make an Introduction Today * *](https://www.jonespr.net/refer_a_friend?__hstc=11961003.1a5be42b66ef27d6cab66ae83c913d43.1697645107592.1700161460234.1700240011412.5&__hssc=11961003.1.1700240011412&__hsfp=561747742)

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Kristin Jones",
    "url" : "https://www.jonespr.net/eight-arms-blog/author/kristin-jones"
  },
  "datePublished" : "2017-11-22T14:00:00.000Z",
  "headline" : "The Difference Between B2B & B2C on Social Media",
  "image" : [ "https://www.jonespr.net/hubfs/Blog%20Nov%2022%202017%20-%20final.jpg" ],
  "mainEntityOfPage" : {
    "@id" : "https://www.jonespr.net/eight-arms-blog/the-difference-between-b2b-b2c-on-social-media",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://www.jonespr.net/hubfs/JonesLogo-RGB-1.png"
    },
    "name" : "Jones PR"
  }
}
```