Report and Infographics:
Examining Care Quality: How Patient Engagement Improves Health
Survey findings reveal that patients and providers do not believe Americans are getting healthier despite paying for more care, and more focus on patient engagement, prevention and wellness could improve outcomes.
The resources below share findings from a pair of West surveys about healthcare quality and outcomes. Click below to download the survey report, read a one-page summary and view infographics from the report.
Report
Examining Care Quality: How Patient Engagement Improves Health
Providers and patients agree that quality is a top concern when it comes to healthcare. Download West’s report to see how healthcare providers can leverage appointment reminder technology to engage patients around wellness and prevention.
Examining Care Quality One-Page Summary
Report Highlights: Patients Are Twice as Likely to Feel Frustrated vs. Optimistic about Healthcare
This summary shares highlights from West’s report that examines both the patient and provider perspectives on care quality in the U.S. Download the summary to see key report findings.
Infographics
Survey Findings from West’s Examining Care Quality Report
Only 20 percent of patients report that their health improved in the past 12 months. See the data.
