Forty-two percent of healthcare professionals and 37 percent of patients feel that quality is one of the biggest issues with healthcare.

View infographics from West’s Examining Care Quality Report.

High resolution print (CMYK) versions of all the infographics are available upon request. Contact Scott Muff for assistance in acquiring the images.
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Monitoring and Managing Chronic Disease

What's Standing Between Patients and Wellness?

Patients Assign Responsibility for Outcomes to Providers

Providers Expect Patients to Take an Active Role in Managing Their Own Health

Providers Can Demonstrate Accountability by Promoting Prevention and Wellness

Did your Health Improve Last Year?

Patients Blame Unhealthy Behaviors for Poor Outcomes

Routine Care and Wellness Considered a Solution for Better Health

Patients Suggestions to Help Improve Their Health

What Drives Outcomes

What Grade Would You Give Patients for Practicing Wellness and Preventing Illness?

Scheduling Appointments is Key to Preventive Screenings

Case Study: A Health System in Louisiana

Case Study: A Healthcare Practice in Arizona

Patients Are Concerned About Care Quality and Health Outcomes

Frustration Outweighs Optimism

Patients and Providers Agree that Costs Are Disproportionate to Quality

Patients and Providers Agree Healthcare Quality is a Problem

Quality Matters to Patients When Selecting Healthcare Providers